What to do with Lost or Damaged Baggage in the European Union: Passenger Rights Explained
It's a nightmare for every traveler: arriving at your destination and discovering that your luggage has been lost or damaged by the airline. Fortunately, passengers within the European Union (EU) have strong rights that protect them in such situations. In this blog post we take a closer look at what you need to know if you encounter lost or damaged luggage and how you can assert your rights.
What are your rights in the event of lost or damaged luggage?
Under the Montreal Convention, passengers are entitled to compensation for lost or damaged baggage during international flights. Similar rules apply within the EU, where airlines are required to reimburse the value of lost items, usually up to a certain maximum amount, and to cover essential expenses.
What to do if your luggage is lost or damaged?
If your luggage is lost or damaged during your flight, it is important to take action as soon as possible. Report the problem to the baggage handling service at the airport and collect all relevant documentation, such as your luggage tags and receipts for damaged items.
How is the compensation calculated?
The amount of compensation depends on the value of the lost or damaged items and can usually be determined based on proof of purchase or market value. Airlines are obliged to compensate passengers for damages suffered.
How can a lawyer help?
In some cases, hiring a specialized lawyer can help you obtain the compensation you are entitled to. Lawyers with experience in aviation disputes can advise you on your rights and assist you in submitting a claim.
Conclusion
If you are faced with lost or damaged luggage within the EU, it is important to know that you have rights. Compensation can help alleviate the inconvenience of losing or damaging your luggage. By being well informed and seeking legal help if necessary, you can ensure that you get what you are entitled to.